For products purchased on this site (Puzzlefold.com), please see the return policy below.
​
However, if you purchased Puzzlefold on another marketplace such as eBay or Amazon, please consult the return policy on the site where the purchase was made.
​
RETURN POLICY
Products purchased on the Puzzlefold.com website can be returned for a full refund within 30 days of the purchase date. To be eligible for return, products must be in new, unused condition with the packaging intact. To clarify, the shrink-wrap plastic on the puzzle booklet must be intact (the product can sometimes be wrapped in additional materials, the state of which doesn’t affect the eligibility for return).
​
Shipping charges for the return are paid by the customer. After the product is received and its condition verified, you can expect to see the refund within 4 weeks.
​
To get started on a return, please contact us.